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Q: Does this mat contain harmful substance?
A: No. It's non-leaded, non-chrome and doesn't contain phthalates, please feel relieved to use.
Q: Does the design wear off easily?
A: No, the design on our mats is not easy to wear off. We suggest that you wipe the mats with water or neutral detergent if they are stained, and prevent them from direct sunlight, because it will wreak havoc on the color.
Q: How about the wrapping?
A: Wrapped with shrink film to keep it clean, then packed in the cartons.
Q: Is this flooring heatproof ?
A: This foam mat will prevent your feet from touching the cold hardwood floor directly, but we don't recommend it close to the fires or hot places.
Q: Do the foam smell free?
A: Almost no smell, but we are not sure for sensitive people.
Q: How long will it be delivered ?
A: All the products from Superjare are Fulfilled by Amazon and ships based on Amazon Shipping Rates and Policies.
Q: How about the Customer Service ?
A: We will provide the 100% satisfactory service for you. If there are any problems with the product, please contact us immediately, even if you change your mind, we will return your money.